LIMITED PRODUCT WARRANTY

Your CURTIS, SYLVANIA, RCA, PROSCAN, OR IGLOO product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

If you require support for your product, please look through our FAQ and troubleshooting forums. You can also download a wide variety of user manuals from our Customer Service Webpage located here.

If you cannot find the product support that you need from our website, please contact our customer service team. 

Customer Service Line: 1-800-968-9853 (US and Canada)
Customer Service Line: 0-800-032-5264 (UK)

For added convenience and assistance -> This support line is available 24 hours a day – 7 days a week.

TO OBTAIN WARRANTY SUPPORT

Please contact our Customer Service team for support.

Customer Service Line: 1-800-968-9853 (US and Canada)
Customer Service Line: 0-800-032-5264 (UK)

For added convenience and assistance -> This support line is available 24 hours a day – 7 days a week.

The original purchaser must present a copy of the original bill of sale for warranty based support.

Any alterations, abuse, misuse, battery corrosion or accidental damage voids the warranty.

To return the product for service, the freight must be prepaid and shipped to:

USA

Curtis International Ltd. C/O Lotus International Company
6880 Commerce Blvd.
Canton MI 48187
U.S.A.

CANADA

Curtis International Ltd.
315 Attwell Drive
Etobicoke, Ontario
Canada, M9W-5C1
C/O Personal Repair

Please make sure to include your CF#_______ (obtained from the Customer Service Team. Items without the CF# may be rejected and returned as undeliverable)
complete name and mailing address (including phone number), copy of bill of sale and a detailed description of the symptoms noted with your product.

 

Curtis International Ltd. reserves the right to repair or replace the part(s) which have become defective at their discretion.

 

LOOKING FOR SUPPORT FOR YOUR PRODUCT?

CLICK HERE