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WARRANTY & SERVICES  
 
 

LIMITED PRODUCT WARRANTY

Your quality ELECTRON product is warranted to be free from manufacturer’s defects in material and workmanship, provided that the unit is used under the normal operating conditions intended by the manufacturer.

If you encounter any problems with your product, please look through our FAQ and Trouble Shooting Forums. You can also download a wide variety of user manuals from our Customer Service Webpage located at www.Curtisint.com/support/manuals.asp.

If you cannot find the product support that you need from our website, please contact our customer service department between the hours 8:30am to 4:30pm EST Monday through Friday. Our customer service phone numbers are 1-800-968-9853 or (416) 674-2123. You can also email your questions and inquiries to customerservice@Curtisint.com and a customer service representative will contact you.

TERMS OF WARRANTY

C.I. Service Dept. warrants this product to be free from defects in materials and workmanship for 1 year on parts and 90 days on labor from the purchase date. If you originally purchased your product more than 90 days ago, a repair fee may apply.

TO OBTAIN REPAIRS UNDER THE TERMS OF THIS WARRANTY
  1. The original purchaser must present a copy of the original bill of sale and the service warranty card.
  2. Any alterations, abuse, misuse, battery corrosion or accidental damage voids the warranty.
  3. The warranty does not cover cabinets and accessories.
  4. The defective product should be taken or mailed to:

    In Canada In the U.S.A.
    Curtis International Ltd.
    315 Attwell Drive
    Etobicoke, Ontario
    Canada, M9W-5C1
    C/O Personal Repair
    Curtis International Ltd.
    100 Lakeview Parkway
    Vernon Hills, IL 60061
    U.S.A.

  5. If mailing the product, the freight must be prepaid and a money order for $7.00 should be included to cover the cost of insurance and the return of the product. The money order must be made payable to Curtis International Ltd in Canada or Hyper Microsystems in the US.
  6. Curtis International Ltd. reserves the right to repair or replace the part(s) which have become defective at their discretion.
  7. Please make sure to include your complete name and mailing address (including phone number) with your product.
 
 
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IglooŽ, RCAŽ and SylvaniaŽ are used under license and are registered trademarks of their respective companies.
SylvaniaŽ branded products are for distribution and sale in the United States, its Territories and Possessions, Mexico, Canada.
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