My Ice Maker Appears to be Scratched:

Your unit has been manufactured with a protective plastic film covering its stainless steel surfaces to prevent scratches during packaging and shipping.
Please gently peel off all of the protective plastic film to expose the stainless steel below.

My Ice Maker is Wet or has Condensation Inside:

Any moisture found when unpacking your icemaker is a result of Factory Quality Assurance Testing during the manufacturing process. You can be assured that your ice maker is factory fresh.

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