How often should I change the water filter?
The filter should be replaced once every 6 month, twice a year.
Where can I purchase a replacement water tap for my water dispenser?
Replacement water taps, both Hot & Cold, can be purchased for $8.00 each from Curtis International Ltd. Please mail a certified check or money order (payable to Curtis International Ltd) to 315 Attwell Drive, Etobicoke, Ontario M9W 5C1, ATTN: Customer Service Department. Make sure to include your name, complete mailing address, phone number with area code, model number of the unit and part required.